Welcome to SmartVault
SmartVault Support
SmartVault Learning Center
SmartVault Documentation
Contacting SmartVault
Conventions
Getting Started
Understanding SmartVault
Understanding SmartVault Licensing
Understanding SmartVault Plans
Identifying the Number of User, Client, and Guest Licenses Needed
Identifying the Amount of Storage Needed
SmartVault 2012 or Later Plan Comparison
SmartVault 2011 or Earlier Plan Comparison
Understanding SmartVault Security
Checklist: Getting Started as an Account Owner or User (QuickBooks)
Checklist: Getting Started as an Account Owner or User (non-QuickBooks)
Checklist: Getting Started as a Guest
Checklist: Getting Started as a Client
Accepting Invitations and Creating User IDs
Signing In to the SmartVault Portal
Specifying Your Time Zone
Understanding and Installing the SmartVault Desktop Software
SmartVault Desktop Software Requirements
Installing SmartVault Desktop Software in Non-Hosted Environments
Installing SmartVault Desktop Software in Hosted Environments
Signing In to SmartVault from the SmartVault Desktop Software
Adding Users to the SmartVault Administrators Group
Working with QuickBooks
Supported QuickBooks Versions
Using SmartVault in Hosted QuickBooks Environments
Creating Vaults for QuickBooks Company Files
Adding QuickBooks Company Files to SmartVault
Attaching Documents to QuickBooks Entries Using the SmartVault Toolbar
Attaching Documents to QuickBooks Entries in Non-Hosted QuickBooks Environments
Attaching Documents to QuickBooks Entries in Hosted QuickBooks Environments
Viewing and Downloading Documents Attached to QuickBooks Entries
Deleting Documents Attached to QuickBooks Entries
Sharing QuickBooks Company Files
Sharing QuickBooks Company Files Using the Manage Group Members Option
Sharing QuickBooks Company Files Using the Share & Manage Access Option
Backing Up and Restoring QuickBooks Company Files
Backing Up QuickBooks Company Files
Restoring QuickBooks Company Files
Using the SmartVault Drive to Obtain QuickBooks Company File Backups
Automatically Backing Up QuickBooks Company Files
Viewing QuickBooks Company File Backups
Specifying Number of Saved QuickBooks Company File Backups
Managing Your Number of QuickBooks Company File Backups
Deleting QuickBooks Company File Backups
Moving QuickBooks Company Files
Removing QuickBooks Company Files from SmartVault
Creating and Sharing Vaults and Folders
Examples of Vault and Folder Structures
Multiple Partner Accounting and Tax Firm Vault and Folder Structure
Sole Practitioner Accounting and Tax Firm Vault and Folder Structure
Bookkeeping Services Firm Vault and Folder Structure
Consulting Firm Vault and Folder Structure
Permissions Required to Create and Share Vaults and Folders
Best Practices for Creating Vault and Folder Structures
Best Practice: Create a Couple of Vaults and Folders to Start
Best Practice: Create Vaults First, Then Copy Your Existing Folders and Files Into the Vaults
Best Practice: Create New Vault and Folder Structures On Your Local Computer First
Best Practice: Try Not to Create More Than 100 Folders in a Vault
Best Practice: Create Vault and Folder Templates
Best Practice: Use Third-Party Software That Supports the WebDAV Protocol If Using SmartVault Drives on Windows XP Computers
Best Practice (QuickBooks Users): Base Your Vault Structure on If You Will Share QuickBooks Company Files
Best Practice: Create Client Folders from Email Contact Lists Using a Batch File
Understanding Sharing and SmartVault Views
Advanced View
Files and Folders View
Changing Your Default View
Opening the Files and Folders View from the Advanced View
Creating Vaults
Creating Vaults in the SmartVault Portal
Creating Vaults Using the SmartVault Drive
Sharing Vaults
Sharing Vaults Using the Manage Group Members Option
Sharing Vaults Using the Share & Manage Access Option
Creating Folders
Creating Folders in the SmartVault Portal
Creating Folders Using SmartVault Drives
Sharing Folders
Deleting Vaults
Deleting Folders
Configuring Upload and Download Notifications
Configuring Your Upload and Download Notifications
Configuring Upload and Download Notifications for Other Users
Specifying Upload and Download Email Notification Frequency
Specifying Account-Level Notification Preferences
Understanding and Mapping SmartVault Drives
Mapping a SmartVault Drive on Windows Vista and Windows 7 Computers
Mapping a SmartVault Drive on Windows XP or Windows 2003 Server Computers
Mapping a SmartVault Drive on Mac Computers
Additional Technical Details About the SmartVault Drive in Microsoft Environments
Understanding SmartVault Drive and SmartVault Portal Folder Display Differences
Working with Documents
Uploading Documents
Uploading Documents Using the SmartVault Portal
Uploading Documents Using the SmartVault Drive
Uploading Documents Using the SmartVault Inbox
Scanning and Uploading Documents
Supported Scanners
Scanning Documents into Folders Using the SmartVault Inbox and TWAIN-Compliant Scanners
Creating SmartVault ScanSnap Profiles for Fujitsu ScanSnap Scanners
Scanning Documents into Folders Using the SmartVault Inbox and Fujitsu ScanSnap Scanners
Viewing and Downloading Documents
Viewing and Downloading Documents Using the SmartVault Portal
Viewing and Downloading Documents Using the SmartVault Drive
Viewing and Downloading Documents Using the SmartVault Inbox
Editing Documents
Editing Documents Using the SmartVault Portal
Editing Documents Using SmartVault Drives
Editing Documents Using the SmartVault Inbox
Searching for Documents and Notes
Understanding and Creating Full-Text Searchable Documents
Sending and Copying Links
Moving Documents
Approving Documents
Defining an Approval Workflow
Reviewing and Approving Documents
Deleting Documents
Permissions Required for Deleting Documents
Deleting Documents in the SmartVault Portal
Deleting Documents Using the SmartVault Drive
Deleting Documents Using the SmartVault Inbox
Creating Document Archives
Using the SmartVault Plug-in for Microsoft Outlook
SmartVault Plug-in for Microsoft Outlook Requirements
Downloading and Installing the SmartVault Plug-in for Microsoft Outlook
Sending Links to Documents Stored in SmartVault from Microsoft Outlook
Requesting Files Using the SmartVault Plug-in for Microsoft Outlook
Customizing SmartVault Plug-in for Microsoft Outlook Auto-Text
Updating the SmartVault Plug-in for Microsoft Outlook
Verifying the SmartVault Plug-in for Microsoft Outlook Version
Changing the User ID and PIN Number Used for the SmartVault Plug-in for Microsoft Outlook
Deauthorizing the SmartVault Plug-in for Microsoft Outlook
Uninstalling the SmartVault Plug-in for Microsoft Outlook
Understanding SmartVault Plug-in for Microsoft Outlook and SmartVault Portal Folder Display Differences
Customizing Portal Branding
Specifying Settings for Your Custom-Branded Portal
Understanding Subdomains
Verifying Logo Sizes
Resizing Logos
Identifying Color Values to Use for Background, Text, and Link Colors
Creating Links to Your Custom-Branded Sign In Page
Specifying Your Branding When Using Multiple Accounts
Viewing Activity Logs
Managing Your Account
Changing Your Password
Resetting Your Password
Changing Your Email Address
Viewing Account Usage Information
Managing Low Storage (Disk) Space
Changing Your Account Name
Changing Your Account Billing Address
Changing the Primary Contact for Your Account
Viewing Billing History and Billing Details
Changing Your Billing Cycle
Updating Your Credit Card Information
Upgrading Your Account
Downgrading Your Account
Managing User Licenses
Closing Your Account
Uploading Large Amounts of Data Using the SmartVault Drive
Understanding Upload Times for Large Data Sets
Preparing to Upload Large Data Sets
Using the SmartVault Drive to Upload Large Data Sets
Syncing SmartVault Data
Syncing SmartVault Data with GoodSync
Syncing SmartVault Data with SyncToy
Scheduling SmartVault Data Sync with SyncToy
Providing the SmartVault Inbox to Guests
Creating Client Folders from Email Contact Lists
Exporting Email Contacts to CSV Files
Editing Email Contact CSV Files
Creating Batch Files from Email Contact CSV Files
Running Batch Files to Create Client Folders from Email Contacts
Creating Client Subfolders Using Subfolder Templates and Batch Files
Creating Client Subfolder Templates
Exporting Client Subfolder Templates to Microsoft Excel
Creating and Running Client Subfolder Template Batch Files
Copying Client Folders and Subfolders Into SmartVault
Manually Creating SmartVault ScanSnap Profiles for Fujitsu ScanSnap Scanners
Manually Creating SmartVault Inbox Profiles for Fujitsu ScanSnap Scanners
Manually Creating SmartVault Toolbar Profiles for Fujitsu ScanSnap Scanners
Welcome to SmartVault
Manually Creating SmartVault Toolbar Profiles for Fujitsu ScanSnap Scanners