Updating Your Credit Card Information
If you are a SmartVault Administrator, you can change or update your credit card information for your SmartVault account in the SmartVault portal.
For example, change or update your credit card information if you want to use a different credit card to pay for the SmartVault service, or update your credit card information if the credit card you previously used to pay for the SmartVault service has expired or been stolen.
To change the payment method for an account:
2. In the Advanced view, in the left tree pane, select the account you want to change the payment method for.
3. In the right task pane, click View Payment Method.
Note: You must be a SmartVault Administrator in order to change the payment method used for an account. If you do not see a
View Payment Method link in the right task pane when you click on the account, your SmartVault user ID is not a member of the SmartVault Administrators group for the account. For more information about adding a user to the SmartVault Administrators group, see
“Adding Users to the SmartVault Administrators Group” .
4. Update the credit card information for the account by completing the following steps:
a. In the Card type field, select your credit card type from the drop-down list.
b. In the Card number field, type in your credit card number.
c. In the Expires field, select the expiration month and year from the drop-down list.
d. In the Name on card field, type in the name of the person the credit card was issued to.
e. Click Save Changes.