Using the SmartVault Drive to Upload Large Data Sets

If you have only a single large file to upload (for example, a file between 100MB and 2 GB), or only a handful large files to upload (for example, fewer than 5 large files to upload), use the SmartVault Inbox to upload the files. For more information, see “Uploading Documents Using the SmartVault Inbox” .

Before you upload a large data set to SmartVault, ensure you understand upload times for large data sets. For more information, see “Understanding Upload Times for Large Data Sets” .

Also ensure that you review and prepare your data set before starting your upload. For more information, see “Preparing to Upload Large Data Sets” .

Once you have created your data sets, purged any data you no longer need from your data sets, and verified your data sets have less than 1GB of data and less than 100 folders, you are ready to upload your data sets.

Note: If you experience any problems with upload speeds and performance, please contact SmartVault Support. SmartVault Support can help you troubleshoot any upload issues you are experiencing, as well as help you perform speed tests if needed. You can also set up an appointment with a SmartVault Support specialist if you need any additional assistance uploading your data. For more information about contacting SmartVault Support, go to http://support.smartvault.com/contact-support.

Note: In order to use the SmartVault Drive, you must map a SmartVault Drive. For more information about mapping SmartVault Drives, see “Understanding and Mapping SmartVault Drives” .

2. In the SmartVault Drive, browse to the location where you want to upload the data and verify that the vault or folder where you want to upload the data exists.

3. Browse to the folder on your local computer or on a network share that contains the data you want to upload, right-click the folder, and then click Cut.

Note: To reduce upload times, SmartVault recommends that you create a copy of the data you want to upload to SmartVault on your local drive first, and then right-click your data set and click Cut to use a Move operation to upload the data into SmartVault. A Move operation cuts the object from the source locations and places the data in the destination location.

Using a Move operation to upload a copy of your data will reduce your upload times. Using a Move operation will also help you easily see, if your Internet connection drops during the operation, what files and folders were successfully uploaded into SmartVault and what files and folders were not successfully uploaded into SmartVault due to the dropped connection. (If you use a Copy operation and your Internet connection drops, you will need to go through each folder on both your local computer and SmartVault in order to see which files were successfully uploaded and which were not.)

4. Browse to the location in your SmartVault Drive where you want to upload the data, select the vault or folder, and then click Paste.

Note: When Windows Explorer calculates the amount of time it takes to perform a copy or move operation, the calculation time depends not only on the file size, but also on the number of files in its folder.

In addition, according to Microsoft the time shown in Windows Explorer for a copy or move operation to complete is an estimate, not an exact representation of copy speed. Microsoft states that the time estimate has been designed simply as an estimate, and not as a benchmarking tool. Microsoft also states that it plans to improve estimates in Windows 8 for how long it takes a copy job to finish. However, Microsoft states that getting a precise time estimate is nearly impossible, because there are too many variables to account for. For more information about factors that can influence upload times, see “Understanding Upload Times for Large Data Sets” .

5. When the Move operation completes, in the SmartVault Drive, verify that you can now view and access the data set you uploaded using the SmartVault Drive. Also sign in to the SmartVault portal and verify that you can view and access the data set you uploaded using the SmartVault portal.