GENERAL USER
SmartScan lets you quickly capture and digitize documents directly from your mobile device without a traditional scanner. This article outlines the system requirements and supported browsers to ensure optimal performance.
Supported Devices and Browsers
SmartScan is optimized for mobile devices with the following browsers:
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Android
- Chrome (latest version)
- Firefox (latest version)
- Edge (latest version)
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iOS 14.5+
- Safari (latest version)
- Chrome (latest version)
- Firefox (latest version)
- Edge (latest version)
Language Support
- English: Full support for standard Latin characters.
- Character Limitations: Special characters like "ñ" may appear incorrectly in scan results.
- Unsupported Languages: Asian characters and non-Latin alphabets are not currently supported.
Important Notes
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- SmartScan is available to both Firm and Guest users.
- Ensure your mobile device is updated to the latest operating system version for optimal results.
- Good lighting and a steady hand will improve scan quality.
Need help with SmartScan? Contact our support team for assistance.