SmartRequests - Reviewing and Working with Client Submissions

After a client completes and submits their SmartRequest, firm users can review their responses, upload additional documents on their behalf, and generate workpapers. All actions are available from the SmartRequests tab in Doc Requests.

Review a Client Submission

  1. From the SmartRequests tab, locate the request with the Submitted status.
  2. Click Review SRAI - Review icon.png next to the request.

    SRAI - Dashboard review submitted+.png
  3. On the Review submitted questionnaire page, click → Review Submission to:
    • Review the client’s questionnaire responses.
    • Update answers, if needed.
    • Upload supporting documents on behalf of the client.
  4. If you make any changes, click Save & Close to save your updates and return to the SmartRequest landing page.

Generate a Workpaper

After reviewing the submission, you can generate the client’s workpapers for tax preparation.

  1. From the Review submitted questionnaire page, click Generate Workpaper.
  2. SmartVault generates two PDFs:
    • ClientName_Workpaper.pdf — contains all questionnaire responses.
    • ClientName_Workpaper – Source Documents.pdf — contains all uploaded files.
  3. These files are stored automatically in the client's Request Docs folder.

  Tip

Use Link to Workpapers to open the Request Docs folder directly and access the generated PDFs.

Access the Request Docs Folder

To view all documents associated with the SmartRequest:

  1. From the Review submitted questionnaire page, click Link to Workpapers.
  2. You will be taken to the client's Request Docs folder.

Here you can access:

  • The generated workpaper PDF
  • The source documents PDF
  • All documents uploaded by the client or the firm.
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