Cannot Print from Lacerte/ProSeries to SmartVault after Upgrading to Windows 10


After installing Windows 10 on your computer, you may be unable to print from Lacerte/ProSeries to SmartVault. When trying to print, the following window may appear: 

Lacerte/ProSeries 2014 and older versions install a PDF print driver that is not fully compatible with Windows 10. This creates a conflict with the SmartVault Print Driver.  

Resolving This Issue

Here are the steps you can take to fix the error.

Was this article helpful?
0 out of 6 found this helpful