SmartVault Desktop Software System Requirements

To install the SmartVault Desktop software, your PC must meet the following minimum hardware and software requirements.

Component Requirements
Supported Operating Systems(s)
  • Windows 11 (32-bit or 64-bit)
  • Windows 10 (32-bit or 64-bit)
  • Windows 8 (32-bit or 64-bit)
  • Windows 7 (32-bit or 64-bit)
  • Windows Server 2008 - 2016 - 2019 - 2022

Note.NET Framework 3.5 must be installed or enabled on the Windows versions listed above.

Disk Space 100MB of free disk space
Installed Memory (RAM) 2 GB RAM or more
Web Browsers
  • Mozilla Firefox, latest version
  • Google Chrome, latest version
  • Microsoft Edge, latest version
  • Apple Safari, latest version

For Mac Users: While SmartVault's core functionalities are accessible on Macs, certain features have specific compatibility considerations. Our guide, Maximizing SmartVault on Your Mac, provides detailed information on getting the most out of SmartVault on macOS, including workarounds and tips for using the SmartVault Desktop Software.

Scanner (Optional)

TWAIN-compatible scanner (desktop only), a Fujitsu ScanSnap scanner, or a Canon CaptureOnTouch scanner (if you want to scan and attach documents)


Internet connection recommended speeds for each SmartVault user:

  • 6 - 10 MB for Downloads
  • 1 - 2 MB for Uploads
File Size Limit The maximum upload file size limit is 2 GB.
Blocked File Types For security reasons, some file extensions are blocked and cannot be uploaded to SmartVault.


Was this article helpful?
4 out of 7 found this helpful