To install the SmartVault Desktop software, your PC must meet the following minimum hardware and software requirements.
| Component | Requirements |
|---|---|
| Supported Operating Systems(s) |
Note: .NET Framework 3.5 must be installed or enabled on the Windows versions listed above. |
| Disk Space | 100MB of free disk space |
| Installed Memory (RAM) | 2 GB RAM or more |
| Web Browsers |
Note: Refer to Does SmartVault work on a Mac? for help using SmartVault on a Mac. |
| Scanner (Optional) |
A TWAIN-compatible scanner (desktop only), a Fujitsu ScanSnap scanner, or a Canon CaptureOnTouch scanner (if you want to scan and attach documents) |
| Other |
Internet connection recommended speeds for each SmartVault user:
|
| File Size Limit | The maximum upload file size limit is 2 GB. |
| Blocked File Types | For security reasons, some file extensions are blocked and cannot be uploaded to SmartVault. |
Considerations
- You cannot install the SmartVault desktop software on a Mac computer or on a Windows network location. Mac users can, however, map the SmartVault drive to their Mac. To learn more, refer to the following articles' links below:
- SmartVault no longer supports Windows Vista, Windows XP, and Windows 2003 Server O/S systems.
Note
If you receive a Windows XP error and have Windows 10 installed, refer to Troubleshooting: SmartVault Windows Version Error.