SmartVault Desktop Software System Requirements

To install the SmartVault Desktop software, your PC must meet the following minimum hardware and software requirements.

Component Requirements
Supported Operating Systems(s)
  • Windows 11 (32-bit or 64-bit)
  • Windows 10 (32-bit or 64-bit)
  • Windows 8 (32-bit or 64-bit)
  • Windows 7 (32-bit or 64-bit)
  • Windows Server 2008 - 2016 - 2019 - 2022

Note.NET Framework 3.5 must be installed or enabled on the Windows versions listed above.

Disk Space 100MB of free disk space
Installed Memory (RAM) 2 GB RAM or more
Web Browsers
  • Mozilla Firefox, latest version
  • Google Chrome, latest version
  • Microsoft Edge, latest version
  • Apple Safari, latest version

Note: Refer to Does SmartVault work on a Mac? for help using SmartVault on a Mac.

Scanner (Optional)

TWAIN-compatible scanner (desktop only), a Fujitsu ScanSnap scanner, or a Canon CaptureOnTouch scanner (if you want to scan and attach documents)


Internet connection recommended speeds for each SmartVault user:

  • 6 - 10 MB for Downloads
  • 1 - 2 MB for Uploads
File Size Limit The maximum upload file size limit is 2 GB.
Blocked File Types For security reasons, some file extensions are blocked and cannot be uploaded to SmartVault.


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