To install the SmartVault Desktop software, your PC must meet the following minimum hardware and software requirements.
| Component | Requirements |
|---|---|
| Supported Operating Systems(s) |
Note: .NET Framework 3.5 must be installed or enabled on the Windows versions listed above. |
| Disk Space | 100MB of free disk space |
| Installed Memory (RAM) | 2 GB RAM or more |
| Web Browsers |
For Mac Users: While SmartVault's core functionalities are accessible on Macs, certain features have specific compatibility considerations. Our guide, Maximizing SmartVault on Your Mac, provides detailed information on getting the most out of SmartVault on macOS, including workarounds and tips for using the SmartVault Desktop Software. |
| Scanner (Optional) |
A TWAIN-compatible scanner (desktop only), a Fujitsu ScanSnap scanner, or a Canon CaptureOnTouch scanner (if you want to scan and attach documents) |
| Other |
Internet connection recommended speeds for each SmartVault user:
|
| File Size Limit | The maximum upload file size limit is 2 GB. |
| Blocked File Types | For security reasons, some file extensions are blocked and cannot be uploaded to SmartVault. |
Considerations
- You cannot install the SmartVault desktop software on a Mac computer or on a Windows network location. Mac users can, however, map the SmartVault drive to their Mac. To learn more, refer to the following articles' links below:
- SmartVault no longer supports Windows Vista, Windows XP, and Windows 2003 Server O/S systems.
Note
If you receive a Windows XP error and have Windows 10 installed, refer to Troubleshooting: SmartVault Windows Version Error.