GENERAL USER
SmartVault Drive is a virtual drive that allows you to access your SmartVault files directly from your computer, just like a network drive. You can open, edit, and save files without using the SmartVault online portal.
Before creating folders in SmartVault Drive, you must first map the drive to your computer.
Important Considerations
Before creating a folder, keep these points in mind:
- You must have a vault first—folders can only be created under an existing vault.
- While there are no limits to the number of folders and subfolders you can create, performance may decline if you exceed 150 objects at any level.
- Review the Best Practices for Vaults and Folders to ensure your folder structure is effective.
Creating a Folder in SmartVault Drive
- Ensure your SmartVault Drive is mapped. If you haven't done this yet, see Mapping a SmartVault Drive on Windows or Mapping the SmartVault Drive on a Mac.
- Open SmartVault Drive using Windows Explorer (PC), Finder (Mac), or your WebDAV application.
- Locate your account name (This is the first item you'll see in SmartVault Drive). Double-click on it to open.
- Right-click inside the window and select New > Folder (or the equivalent option based on your operating system).
- Name your folder and press Enter to save.
Need more help?
If you're having trouble mapping the drive or creating folders, please contact SmartVault Support for assistance.