Overview

Due to limitations in the WebDAV connection in Finder, connecting to the SmartVault Drive using the Go > Connect to Server method will result in slow performance opening folders and accessing files.  

Transmit is not a complete solution and does have some limitations. We do not currently offer a SmartVault client for OSX, and while Transmit provides the most functionality we could find for the OSX operating system, there are things it cannot do. See the Considerations section at the bottom of this article.

You are free to use an alternative WebDav compatible application to access SmartVault if you have another you would prefer. See Installing an Alternative SmartVault Drive Client for instructions. 

This article will explain how to optimally configure Transmit to access the SmartVault Driven through Transmit's primary application and its feature Mounted Disk. The following setup should only need to be performed the first time you use Transmit on a computer. 

Installing and Configuring Transmit for Mac OSX

1. Navigate to https://panic.com/transmit/ and click Download.
2. Unpack the Transmit~.zip file, then launch the Transmit installer.
3. Install Transmit following the onscreen instructions.
4. Open Transmit.
5. After the Transmit window opens, click Protocol and select WebDAV HTTPS.  
   
    
   
6. Fill in the following information:
   • Address: docs.smartvault.com
   • User Name: Your SmartVault email address.
   • Password: Your SmartVault password.
     
     
7. Click Connect and return to the Transmit window.
8. Click Add to Servers.
9. Enter SmartVault in Name and click Add.
   
   

     Note

   This will create a shortcut to SmartVault within Servers.

   
10. Click the Transmit menu in the upper left-hand corner, and select Preferences.
    
11. Click the Files tab. In the Double Click Action menu, select Edit in External Editor. Close preferences. 
    
12. Click the Transmit icon (truck) in the lower right and select SmartVault. This action will connect to SmartVault, and mount the SmartVault Drive if it is not already mounted.  
    
    
     
    

      Note

    You may get this prompt; if so, choose Always Allow.

    

You are now done configuring Transmit.

Using Transmit

You can use Transmit's main window anytime to open and manage files. If you want to open Transmit, locate the Truck icon in the lower right, click and select Open Transmit, or open it from your dock or applications folder.  

You can open files from Transmit and use the save command to save files directly back to the SmartVault Drive. You can Drag and Drop files or use the two-pane window to locate files in Finder and move them over to your SmartVault Drive. 

As noted before, you cannot use the Save As... command with Transmit because it is an application and not a drive on your computer. It has a mounted disk that works for many applications but does not work for saving new Microsoft Office documents or Adobe files, so we do not recommend it for your workflow. Instead, map a drive using the following steps so you can Save As... to SmartVault.
Find out more information about how to map a drive. 

Transmit has a few specific limitations compared to the full functionality offered on Windows platforms: 

• Save as...with new documents: While you can drag and drop existing files or edit existing files in Transmit and then use Save from the application to update them, you cannot Save as... certain document types to the Transmit mounted disk. We recommend saving these documents to your desktop and then moving them into Transmit. 

While you can still open and edit existing documents, these products have known issues with Save as...: 

• Adobe Reader/Acrobat will save to the disk (after a considerable delay). However, the files will only be readable to the original user; they will not be accessible from the portal or to other users in the SmartVault Drive, and they will appear corrupt.
• Microsoft Office will hang up, and the file will not save. You may receive an error message.