Printing Tax Returns to SmartVault from Intuit Lacerte or Intuit ProSeries

How SmartVault Works with Intuit Lacerte and ProSeries 

SmartVault for Intuit Lacerte and ProSeries lets you print tax returns and other documents directly to SmartVault as PDFs. 

When you print a tax return, Lacerte and ProSeries let you print multiple copies, such as the Filing Copy and the Client Copy, and stores these tax returns in SmartVault as PDF files in their respective folders. 

The Print Tax Return window below shows the options to print a Preparer Review Copy and a Client Copy as PDF files stored in SmartVault in their respective folders. SmartVault creates these folders for your client when you invite the client or print their tax returns to SmartVault.

Printing a Tax Return to SmartVault in Lacerte

  1. In Lacerte, select the client tax return to print. 
  2. Click Print and select Tax Return.
  3. Enable the SmartVault checkbox for each type of return you want to print.

      Note

    If the SmartVault checkbox is not available in your version of Lacerte, enable File (PDF) rather than SmartVault in the Print Tax Return window.

  4. Click OK.
  5. Select your SmartVault account, and then click OK. SmartVault notifies you when the PDFs have been uploaded and stored in SmartVault.

Printing a Tax Return to SmartVault in ProSeries

  1. In ProSeries, select the client tax return to print.
  2. Click the Print icon.
  3. In the Printer section of the Print Selected Returns window, enable the SmartVault checkbox.
  4. Select the copy types, such as Filing Copy and Client Copy, and then click Print.
  5. Select your SmartVault account, and then click OK. SmartVault notifies you when the PDFs have been uploaded and stored in SmartVault.

Printing Multiple Tax Returns in Lacerte

You can print tax returns for multiple clients to SmartVault at once in Lacerte.

  1. In Lacerte, select the Clients tab.
  2. Select each client record for whom you want to print their tax return. The selected clients are highlighted in blue.

    Lacerte_selected_clients.png

      Note

    When printing tax returns for multiple clients, SmartVault recommends printing volumes of up to 50-100 tax returns at a time.

  3. Click Print and select Tax Return.

    Lacerte_print.png

  4. Enable the SmartVault checkbox for each type of return you want to print.

    Lacerte_smartvault_checkboxes.png

  5. Click OK.
  6. Select your SmartVault account, and then click OK. SmartVault notifies you when the PDFs have been uploaded and stored in SmartVault.

Printing Multiple Tax Returns in ProSeries

You can print tax returns for multiple clients to SmartVault at once in ProSeries.

  1. In ProSeries, select each client record for whom you want to print their tax return. The selected clients are highlighted in gray.

    Proseries_selected_clients.png

      Note

    When printing tax returns for multiple clients, SmartVault recommends printing volumes of up to 50-100 tax returns at a time.

  2. Click the Print icon.

    Proseries_print_icon.png

  3. In the Printer section of the Print Selected Returns window, enable the SmartVault checkbox.

    Proseries_print_smartvault.png

  4. Select the copy types, such as Filing Copy and Client Copy, and then click Print.

    Proseries_print_center.png

  5. Select your SmartVault account, and then click OK. SmartVault notifies you when the PDFs have been uploaded and stored in SmartVault.

Where SmartVault Stores Files and Tax Returns 

When the printing is complete, you can sign in to the SmartVault client portal, open the Clients container, and drill down to the appropriate client vault to view the stored files.

SmartVault uses a default folder structure template for each client based on their tax type in Lacerte. This template is used to set up each client in SmartVault when you import Lacerte tax clients into SmartVault. The template also specifies which folders your clients have access to and their access level, such as Read-Only or Full Access.

You can view files through your SmartVault client portal. The default tax file folder structure for each client is:

Clients/[client name]/Tax Files/TYxx/Tax Returns

For each tax year, SmartVault creates a TYxx folder under the Tax Files folder to store documents for tax engagements for that tax year. For example, tax files for 2019 would be TY19. 

SmartVault creates specific folders for use by your clients. Each folder your client uses begins with "Client." By default, your client will have read-only access to all documents in these folders. Your client will have full access to the Client Source Documents folder so that client can upload W-2s, K-1s, and other documents as needed. Your clients will not see or have access to other folders when they login into the client portal.

Where SmartVault Stores Lacerte Documents

SmartVault has internal rules to determine where to store printed documents from Lacerte. For example, the firm copy of tax returns is automatically stored in the Tax Returns folder for the associated client. SmartVault always knows the correct client associated with a printed document. 

However, if SmartVault does not have a rule for a specific document type, SmartVault stores it in the Permanent folder. You can move files between folders once they are stored in SmartVault.

Troubleshooting Printing Errors

If you are experiencing errors when trying to print tax returns from Lacerte or ProSeries, try the following:

  1. Clear the PTDdesktop folder.
  2. Clear the Connected Desktop cache.
  3. Try these diagnostic steps.
  4. Fix the print driver configuration
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