Manually Map the SmartVault Drive on Windows

With a mapped drive, you can work with your online document storage from Windows Explorer – a files and folders tool you probably use every day. The SmartVault Drive is compatible with Windows 7 or later and Windows Server 2008 or later.

The easiest way to set up the SmartVault Drive is by using the SmartVault Launchpad to connect your SmartVault drive to Windows.  However, there are times where you may need to map drive outside of the SmartVault Launchpad interface manually.  The instructions below will walk you step by step to map a drive on your Windows OS manually.

Prerequisites

Windows 7, 8, or 10

To manually map a drive on Windows 7, 8, or 10,  the WebClient Service needs to be enabled and running. 

Windows Server 2008 and 2012
To map a drive on Windows Server 2008 and 2012, the WIndows Desktop Experience must be enabled. This may prompt you to reboot and will have to be scheduled accordingly.

Once the feature has been enabled, you will need to launch Services.msc and make sure that the WebClient is running and set to Automatic.

Windows Server 2016 and 2019

To map a drive on Windows Server 2016 and 2019, you’ll need to have your IT provider turn on the WebDAV Redirector feature via Server Manager > Add Roles and Features.  This may prompt you to reboot and will have to be scheduled accordingly.

Webdav_Redirector.jpg

 

Once the feature has been enabled, you will need to launch Services.msc and make sure that the WebClient is running and set to Automatic.

 

Steps to Manually Map the SmartVault Drive

  1. Open File Explorer from the taskbar or the Start menu, or press the Windows logo key  + E.
  2. Select This PC from the left pane. Then, on the Computer tab, select Map network drive.
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  3. In the Drive list, select a drive letter. (Any available letter will do.)
  4. In the Folder box, type https://docs.smartvault.com.
  5. To connect every time you log on to your PC, select the Reconnect at sign-in check box. You will need to launch the drive in order to connect.
  6. Select Connect using different credentials.
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  7. Once you click Finish, it will prompt you for your SmartVault credentials.  Enter your SmartVault email address and password and click OK.
  8. A File Explorer window will appear with the accounts you have access to in SmartVault.
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