Windows Desktop Client Update: Introducing Auto-Logout on Inactivity & Client Information Sync

Windows Desktop Client — New Features & Recent Updates

Published: May 28, 2026


This release brings meaningful updates to the Windows Desktop Client, including a new Auto-Logout on Inactivity feature that helps keep your clients' data secure, and the ability to edit and sync client information directly from the Desktop Client. The table below summarizes all changes in this release — for items marked View in article, additional detail is provided in the sections below. Refer to our newest release note, Introducing Automated Reminders & More, to see what other features and updates came alongside these Windows Desktop Client updates.

Summary of Updates

Type Description More Info
New Feature Auto-Logout on Inactivity. View in article
New Feature Client Information Sync. View in article
Update Folder expansion limited to the last two tax years. View in article
Update Removed SmartVault Inbox Shortcut. View in article
Improvement Updated SmartVault logo to match the web portal.
Improvement Client name field now separated into first and last name. View in article

Supplemental Details

Auto-Logout on Inactivity

Previously, Windows Desktop Client sessions remained open indefinitely until you manually signed out, leaving sessions vulnerable when stepping away from your desk. Auto-Logout on Inactivity minimizes this risk by automatically signing you out after a period of inactivity. The default inactivity period is 15 minutes, though your firm can extend this based on your preference.

Client Information Sync

You can now edit client information directly within your Windows Desktop Client without having to navigate to the SmartVault web portal. Any changes you make will automatically sync to SmartVault's web portal, keeping client records up to date across both platforms.

Folder expansion now limited to the last two tax years for faster load times

Previously, expanding folders within the Windows Desktop Client would expand all folders across all clients at once, causing long load times for firms with a large number of clients. To minimize these delays, you now have the option to expand folders created in just the last two tax years.

Recent folders can now be expanded to quickly access relevant documents

Connected Desktop folder view: As shown by the collapsed folders in the image above, all folders are no longer expanded by default.

Removed SmartVault Inbox Shortcut

We removed the SmartVault Inbox Shortcut because we no longer support this feature.

Removed SmartVault Inbox Shortcut

Legacy view: The original installation shortcut option before it was removed.

Individual client name field split into first and last name fields

Previously, individual client records in the Windows Desktop Client displayed a single name field. This has been updated to match the web portal, with separate fields for first name and last name.

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