Tracking DocuSign Usage Data

SmartVault annual plans with DocuSign include an allowance of 100 sent envelopes per user per year under our Reasonable Use Policy*. For example, the combined annual allowance of an account with five users would be 500 envelopes. You can track the usage of your DocuSign envelope in your account settings.

*This allowance is consistent with the Reasonable Use Policy applied across the DocuSign user base and is sufficient for most businesses. However, SmartVault allows sending eSignature envelopes past your envelope allowance limit. SmartVault reserves the right to adjust the price of the plan for usage over the 100-envelope-per-year limit across multiple months. You will pay an adjusted price at plan renewal.

Checking Your DocuSign Usage 

To view the number of DocuSign Envelopes and KBAs used, available, and purchased on your account:

  1. Sign in to the SmartVault Portal.
  2. Click the initials at the top right corner of the page and select Settings.

    image showing Initials and settings highlighted in the smart vault portal. See information above

  3. Go to Account Settings>Manage Account, and click Usage Statistics.

    image showing account setting page. See information above

  4. On the Usage Statistics page, go to the DocuSign as a Subscription or DocuSign Pay as You Go section to review your Envelopes and KBAs used, available, and purchased.

    image showing sample docusign usage data. See information above


You can easily purchase additional envelopes if your usage approaches or exceeds your limit.

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