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SmartVault Corporation

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General Information	Knowledge Base
What is SmartVault? How does it work? Is my information safe? How does security work? What are the hardware and software requirements? What kind of QuickBooks entries can I attach documents and notes to? VIEW ALL GENERAL INFORMATION HELP	KNOWN ISSUE: Toolbar not displayed with QuickBooks Error: COMException (0x8004041A) Error: (0x80040418): This application has not accessed this QuickBooks company data file before. Error: Retrieving the COM class factory forcomponent with CLSID {FC3C4882-C13E-46E7-96F1-CEE3133207B7} VIEW ALL KNOWLEDGE BASE
Attaching Documents	SmartVault Desktop
How do I attach a document to an entry in QuickBooks? What is the biggest file I can attach? How many files can I attach? Why can't I click the Attach paperclip icon? Who can see my documents? Who can delete my documents? How can I get a copy of all my documents? VIEW ALL ATTACHING DOCUMENTS HELP	What is the SmartVault Desktop? Do I need it? Can SmartVault view my sensitive data? What happens if I lose my Internet connection? What version of SmartVault am I running? Is there any impact on my QuickBooks application while I am using SmartVault? What is a SmartVault Drive? VIEW ALL SMARTVAULT DESKTOP HELP
Sharing Files	Account Administration
Can I share my SmartVault account with others? How do I invite a user to share my account? How can I share documents? How can I share my QuickBooks company files? I received an invitation to share. What does it mean? VIEW ALL SHARING HELP	What is an account? What is a vault? How many vaults can I own? How many companies can I have in a vault? Can I move a company from one vault to another? Can I move a vault from one acount to another? VIEW ALL ACCOUNTS HELP

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