Uploading Documents from Mobile Devices in SmartVault

When using SmartVault on your mobile device (smartphone or tablet), you now have two options for adding documents:

  • SmartScan: Capture documents directly using your device camera with intelligent document recognition technology that automatically detects, crops, and enhances document edges. View System Requirements for SmartScan.
  • Traditional Upload: Select existing files from your mobile device.

The following video walks you through uploading documents using SmartScan.

Guest Users Paid Users
  1. Sign in to the SmartVault Portal from your mobile device using a web browser (e.g., Safari or Chrome).
  2. Tap the Upload a Document button.
    Mobile - Upload a document.png
  3. Choose the destination folder for your upload.
  4. Tap Upload file.
    Mobile - Upload file.png
  5. You'll see two main options:
    SmartScan options.png

Option A: Use SmartScan

  1. Tap Take a Photo.
  2. If prompted, allow SmartVault to access your mobile device camera.
  3. Follow the on-screen instructions to position your document within the frame.
  4. Tap Start Scanning to capture the document.
  5. To add more pages to the same document:
    • Capture additional pages as needed.
    • Each page will be added to your multi-page document.
  6. When finished scanning all pages/documents, tap the Page Counter icon (bottom right).
  7. Review your scanned document. You can delete or rearrange pages if needed.
  8. Tap Submit.
  9. Tap Save to complete the scan and store your document as a multi-page PDF in SmartVault.

Option B: Upload Existing Files

  1. Tap Select a File to access documents stored on your device.
  2. Choose your file source:
    • Photo Library: select existing images or photos
    • Take Photo: capture a new document with your device's camera
    • Choose Files: access documents stored on your device
      Mobile - Upload context menu.png
  3. Select the file(s) you want to upload. You can select multiple files at once.
  4. Tap Save to complete the upload.

  Note

You can upload multiple files simultaneously, and file types such as images and PDFs are supported.

Tips for Using SmartScan

  • Ensure good lighting when capturing documents
  • Keep your device steady for best results
  • Use a dark, contrasting background for better edge detection
  • Review each page before submitting

  Notes

    • The SmartScan feature automatically detects document edges and crops and enhances documents.
    • Multiple pages captured with SmartScan will be combined into a single PDF document.
    • Traditional file uploads maintain their original file formats.
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