ACCOUNTING PLAN USER
SmartVault integrates with Lacerte and ProSeries, but we do not directly support those products. Please contact their support teams directly if you need assistance with any of them.
Note
For SmartVault-related issues, such as integration errors or file syncing problems, check our Troubleshooting Guides or contact SmartVault Support.
Lacerte and ProSeries Support Contact Information
Please contact the respective Lacerte or ProSeries support team for product-specific questions, troubleshooting, or software-related issues.
| Software | Support Number |
|---|---|
| Lacerte | |
| ProSeries |
When Should I Contact SmartVault Support Instead?
If you're experiencing issues related to SmartVault's integration with Lacerte or ProSeries—such as:
- Errors syncing files between SmartVault and Lacerte/ProSeries
- Issues accessing tax returns stored in SmartVault
- Problems with SmartVault permissions affecting tax software access
Check our Troubleshooting Guides or contact SmartVault Support.