Troubleshooting: Cannot Edit Excel Files from SmartVault Drive

Excel may disable editing in files downloaded from SmartVault Drive. Excel files from SmartVault Drive are downloaded in Protected Mode because they are "Files originating from the Internet." The file opens in read-only mode and you can’t edit the file. You can disable Protected Mode to edit Excel files and make downloading from SmartVault faster.

Disabling Protected View to Edit Excel Files

These steps are for Excel 2010, 2013, 2016, and for Excel in Microsoft Office 365.

To disable Protected View in Excel:

  1. Go to File > Options.
  2. Select Trust Center > Trust Center Settings > Protected View.
  3. Clear the box for Enable Protected View for files originating from the internet.


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