Resolving the "System.Runtime.InteropServices.COMException (0x8004030A)" Error

Overview

You may receive this error:

Error: System.Runtime.InteropServices.COMException (0x8004030A): Unsupported qbXML version

Resolving This Error

Update the SmartVault Desktop software installed on your computer to the most current version to resolve this issue.

  1. Right-click the SmartVault icon in your system tray and sign in to SmartVault.
  2. Right-click the SmartVault icon in your system tray again and then click SmartVault Launchpad.
  3. Click SmartVault Updates.
  4. If you do not have the latest version of the SmartVault Desktop software, click Install Now.
  5. Click Close.
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