Requesting Files Using the SmartVault Outlook Plug-in


It's easy to use SmartVault's Outlook plug-in to send a request to another user to upload documents to a specific folder in SmartVault.

If the recipient is not yet a user in your SmartVault account, SmartVault automatically adds them to your account as a guest user with Read and Create (upload) access permissions on the folder. SmartVault also prompts them to create a SmartVault account.

If the recipient is already a user in your SmartVault account, SmartVault uses the existing license type the user has in your account and gives the user Read and Create (upload) permissions for the folder.

Requesting Files

  1. Download and install the Outlook plug-in.
  2. Open Outlook and click New Email.
  3. In the To field, specify the email recipient(s) you want to send the request.
  4. On the SmartVault area of the Outlook toolbar, click Request Files.


  5. Browse to and select the folder where you want the email recipient to upload the files, and then click OK.


    If the email recipient does not have access to the folder, SmartVault displays a warning message asking you to add the email recipient to the folder. Click Yes.

  6. Click Send

Using this Feature

For example, let's say that Carol is working on the tax return for Larry’s Landscaping when she realizes that she is missing some 1099 forms for landscaping services Larry provided to some of his clients last year. Since Carol already has the Outlook plug-in installed, Carol opens up Outlook, creates a new email, types Larry’s name in the To field, and then clicks the Request Files icon in the SmartVault area of the Outlook toolbar.

Carol then browses and selects the folder that she has created, Docs for Carol to Review, where she wants Larry to upload his files. The Outlook plug-in inserts a message with a link to the folder that explains that Carol wants Larry to send Carol files using SmartVault.

Since Carol put Larry’s email address in the To field, SmartVault also checks to see if Larry already has access permissions to the folder. If Larry doesn’t have access to the folder, SmartVault prompts Carol to grant Larry access permissions to the folder. Carol then sends the email with the auto-text message and the link to the folder to Larry.

When Larry clicks on the link, SmartVault navigates him to the folder where Carol wants him to upload his documents. If he is not signed into the SmartVault client portal or does not have a SmartVault user ID, he is prompted to log in or create an account. 

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